My military deployments taught me that when a subordinate fails to perform, the proper action is to determine quickly if his performance can be improved, and if not, replace him with someone who can get the job done right. After all, lives are at stake.

That fundamental leadership principle is lost on the Department of Veterans Affairs, especially under the current administration. In today’s VA, there are no consequences for failure, and many of our nation’s military veterans are paying the price in long wait times and substandard care.