No more musical chairs: Assigned seating becomes the norm in planes, trains, and movie theaters

Published October 17, 2024 11:40pm ET



Over the last several years, Dallas-based Southwest Airlines has been plagued with operational issues, including staffing and fleet problems. These difficulties have caused the carrier to pull out of some airports and have plummeted its bottom line. One solution Southwest is looking at to help right things financially is assigned seating.

The airline announced on its investor relations website that it had “decided [to] assign seats and offer premium seating options on all flights,” likely early next year, “after listening carefully to Customers and conducting extensive research.”

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