Business

Wendy’s to experiment with having Google AI chatbot take drive-thru orders

By Christopher Hutton
Published May 9, 2023 4:25pm ET
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Wendy’s to experiment with having Google AI chatbot take drive-thru orders
This March 17, 2014 photo shows a Wendy's single hamburger with cheese combo meal at a Wendy's restaurant in Pittsburgh. Wendy's reports quarterly earnings on Thursday, May 8, 2014. (AP Photo/Gene J. Puskar) | Gene J. Puskar

Wendy’s is working with Google to automate its drive-thru service, the latest example of generative artificial intelligence being incorporated into everyday life.

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