Verizon compensates for outage with $20 voucher

Published January 15, 2026 3:28pm ET



Telecommunications company Verizon is offering its customers $20 on Thursday if they were affected by an hourslong network outage on Wednesday.

This outage started at 12:30 p.m. EST and continued for roughly 10 hours. At its peak, Down Detector reported more than 180,000 issues. The last time Verizon had a major outage was in October 2024. 

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